Intelligent Automation - the What and the When
What is it?
Intelligent automation (IA) leverages automation technologies like artificial intelligence (AI) and robotic process automation (RPA) to deliver better business outcomes in the form of:
- Improved Productivity - increase processing volumes (scale) whilst maintaining OpEx
- Time Management - accelerate processing time (speed) through digital worker efficiencies.
- Reducing Errors - reducing rework (cost) due to inaccuracies in manual processes across the organisation, improving the overall quality of your data assets.
- Improve and Accelerate Decision Making - through automated next best action, what if analysis and cognitive tools to help you think outside the box.
When do you use it?
Intelligent Automation (IA)is one of several options to address productivity, process improvement & better decisions:
When do businesses use Intelligent Automation?
Some industry examples of using intelligent automation:
Cross Industry Based
- Real-Time Recommendations
- Immediate Alerting Systems
- Anomaly Detection
General
- Data Extraction
- Data Entry & Update
Customer Service
- Interacting with Customers
- KYC Onboarding
Finance
- Payroll Processing
- Order-to-cash (O2C)
- Accounts receivable (AR)
- Accounts payable (AP)
- Record to Report (R2R)
Human Resources
- Recruitment
- Employee Onboarding and Offboarding
Sales & Marketing
- Price Optimisation
- Bid Adjustment
- Lead Nurturing
Insurance
- Underwriting
- Claims Processing
- Fraud Detection
Financial Services
- Know Your Customer (KYC)
- Loan Processing
- Anti money laundering (AML)
HealthCare
- Appointment Scheduling
- Health insurance processing
Retail
- Inventory Management
- Returns Processing
Manufacturing
- Predictive Maintenance
- Bill of Materials (BOM) creation
If you would like to learn more about intelligent automation solutions and want to discuss your particular use cases, then please reach out to our team at Lassio