Specialising in workflow automations since 2019

We combine Lassio technology and expertise in automation and AI assistant services to help our clients maximise their existing investments in human capital and systems, delivered as tailored, private and secure solutions.

What is an AI assistant and why is it important to you

How to retain and scale your valuable knowledge workers

An AI assistant is a type of artificial intelligence system designed to perform tasks autonomously or with minimal human intervention. It facilitates interaction using natural language and handles multimodal inputs exceptionally well.
By integrating these specialist AI technologies along with traditional business process automation tools, we are seeing a fundamental shift in intelligent automation capabilities, providing significant opportunities to accelerate the productivity and job satisfaction of your knowledge workers.
To see these services in action, please go straight to our workflow demo

Scale, Speed & Productivity

Accelerate your knowledge worker processing times through AI assistant efficiencies. Increase processing volumes with an ability to scale quickly whilst maintaining your operating expenditure.

Improve Data Quality

Improving your data quality and accuracy is becoming vital in successfully implementing new AI and Large Language Model (LLM) services for your business. AI Agents help avoid errors and rework introduced by manual tasks being entered into multiple siloed systems.

Sweating your Assets

Are you struggling to justify implementing a new system or do you need more time to plan the complexity of a system migration? Why not leverage your existing processes and assets and introduce AI Agent technology?

Vendor Independence and Flexibility

The intelligent automation and Gen-AI technology landscape is going through unprecedented change. Every week there is a new company or feature announcement. Being agile, flexible and independent in what technology you adopt is more important than ever. Please reach out to info@lassio.io for a demonstration.

Why is Lassio different

We manage the complexity and costs for you

Your Center of Excellence (CoE) in automation and AI

Lassio becomes part of your team, taking away the complexity and cost out of delivering and managing your end to end automated business workflows. We act as the "glue" and support whichever AI assistant delivery tools are best suited for your process (e.g. RPA and/or API), including Gen-AI driven services like intelligent document processing (IDP) and personalised copilots

SLA assurance - reduce single person dependencies

Your automation support person has gone on leave or is unwell? Lassio has built a robust set of assurance tools for troubleshooting and identifying issues and root causes within our managed clients workflows, giving us the ability to offer a flexible range of service level agreements from hourly to same day or next business day responses.

Secure and Transferable

Lassio‘s Automated Intelligence and Management (AIM) service delivery model is non-intrusive, built in client environments or hosted by Lassio if required. The technology stack is primarily based on a Python services framework that is universally recognised, meaning we can transition our AI assistants to your business if you ever scale to a point of wanting your own specialist operations team.

Flexible and predictable Commercial Model

Minimal Commitment, Quarterly, Annual or Multi Year Contracts with no lock in.

Our Services

Lassio's Suite of Services

Consultancy and Design

We provide specialist business process workflow mapping and design services as well as advisory services relating to technical architectural design and AI strategy and governance

Managed Digital Workers

Lassio proactively manages over 150 digital worker tasks on a daily basis that automate and manage end to end workflows for our clients, allowing them to focus on their core businesses.

Managed AI Assistants

Lassio provide private and custom UI designed AI copilots, as well as guardrail (deterministic data outputs) and cutting edge Intelligent document processing (IDP) solutions .

Professional Services

Specialist people are always hard to find. Lassio provide various levels of business and technical resources (eg: MSFT, Google, Python) to help augment your teams. From day rates to fixed term contracts.

Our Services - in action

Investor Onboarding Workflow Automation

Investor onboarding workflow automation is a powerful demonstration of what an AI assistant can do in a typical workflow involving traditional automation work (RPA) and cutting edge Gen-AI models for intelligent document processing (IDP) and summarisation work.
We take the complexity away and provide our client a secure, outcome based service model that accelerates the knowledge workers productivity and accuracy.

Please watch our KYC demo video or read the more detailed case study. Alternatively reach out to info@lassio.io for a face to face demonstration.

Step 1

Processing officer (knowledge worker) starts the workflow in your workspace environment

Step 2

AI assistant extracts unstructured data from KYC documents using best suited LLM model available (eg: Gemini and/or OpenAI)

Step 3

AI assistant reconciles KYC data with investor agreement details to ensure they are consistent using best LLM model available (eg: Gemini and/or OpenAI)

Step 4

RPA Digital worker interacts with a 3rd party system (eg: PEPs/Fraud checks) relating to customer in question

Step 5

AI assistant provides a rating summary by investor, loads the structured data and attachments into the client registry / system of record

Step 6

Knowledge worker validates the KYC workflow output and rating scores, setting up further approvals

Our Services - Industry and Shared Services examples

Our traditional automated workflow solutions are tailored for our client's needs. Our pre-configured digital workers combine to deliver specific workflows for your business. Implemented on clients environments and managed by Lassio's AIM platform, customers can ensure delivery and governance over their key workflows.
‍

Finance

Lassio have an existing suite of finance digital workers that can assist clients across their key finance processes such as Order to Cash (O2C), Procure to Pay (P2P) and Record to Report (R2R). Lassio's finance automation solutions are ubiquitous for shared services environments across varying industries.

HR & Compliance

Lassio's HR & Compliance digital workers support the breadth of HR shared services functions across the Hire to Retire (H2R) value chain. Key processes managed by Lassio today include employee onboarding, team leader/member engagements, sentiment tracking, recruitment and many more.

Operations

We have many existing industry specific AI Agents managing client workflows such as Know Your Customer (KYC) in financial services, Home Care Package (HCP) balances for the Aged Care industry and Loan Application Assessment digital workers for the banking industry to name a few.

Case Studies

Helping our clients accelerate productivity and plan for scale

Care

5 min read

HR Onboarding, Compliance using digital assistants with a proven ROI

Learn how Westhaven achieves significant productivity gains and cost savings through Lassio's intelligent automation solutions.

Financial Services

4 min read

Accelerating your investor and KYC onboarding process

Discover how a non bank lender is using automation and AI to accelerate their investor and KYC onboarding process

View all